We hope that you love your order and feel your most beautiful & uplifted wearing your new lingerie!
Now your order has arrived, we’d recommend:
If you need to exchange for a new size or require a refund, we are happy to help!
We ask that your returned lingerie is unworn, with all the original labels, within 28 days. Please include your order form as this is our only way to identify your order! We will process your returned parcel within 30 days of them arriving with our team (however usually process your parcel within 7 days).
For International customers, the returns period is 28 days, however we know International Post is taking longer to arrive than normal so please email firstname.lastname@example.org if you need help with your exchange or return.
**Please note, during this Coronavirus pandemic, all parcels are held in quarantine for a short period of time, before being processed to keep our team safe.**
Click here for more FAQs regarding returns and exchanges.